Theys Amanda - WIZBII Theys Amanda a publié son profil professionnel sur WIZBII. T A

Theys Amanda

Looking for new job opportunity in the Sales & Marketing

30 ans • Brussels

Résumé

Coming from Belgium and having been graduated in 2017 with an MBA in International Hotel & Tourism Management at Vatel International School (Brussels & Mauritius), I have completed a certain amount of internships in various departments, in some of Brussels’s finest Business hotels, Resorts in Mauritius and in China. This has allowed to gain a strong background in the hospitality sector by developing a capacity for initiative and flexibility in different situation. Now, I am looking for a new job opportunity to leverage my management and leadership skills, develop my sales techniques.

Compétences

Eager To LearnDedicated To My Job"Yes I Can" AttitudeFlexibleOrganizedAnalytical SkillsPassionate About Hotel IndustryGoals-orientedEnthousiasticdynamicPro ActivePersevePersevering

Expériences

Sales Analyst for Mauritius & Sales Assistant for the French & Benelux market

- Hôtellerie - RestaurationHaving been under a Management training within the group Marriott International Hotels and Resorts, I was working as a Sales Analyst for Mauritius and Sales Assistant for the French and Benelux market our 3 beautiful resorts namely ; The St Regis Mauritius a 5* Luxury hotel , The Westin Turtle Bay Balaclava a 5*hotel and Le Meridien Mauritius a 4* hotel. Since the beginning, I was given considerable responsibilities by my department leaders such as ; . Making weekly Benchmarking analysis . Comparing our 3 hotel’s rates positioning VS all our direct competitors and make strategic decisions accordingly . Create / Modidy offers based on Benchmark analysis . Analyse monthly market share per market in terms of room nights production, number of guest's arrival on a specific period of time ... . Being in touch with all our partners (Tour Operators, DMC, Travel Agencies…) . Creating special offers/ flash sales (depending on the seasonality) . Analyse weekly / monthly / yearly specific market's production, to see where we stand vs the budget / forecast / last year production . Visiting local partner, DMC etc . Weekly analasis and monitoring of our partner's production in term of room night . Working with the close collaboration of the Revenue department by making weekly Pace and Booking analysis incuding ADR/REVPAR/RR analysis ETC

Food & Beverage Attendant

- Hôtellerie - Restauration. Taking care of clients by welcoming, installing and serving them during the breakfast or the lunch . Taking all reservations and ensure the room service management of the morning . Ensuring the cleanliness of the premises and the replenishment of the buffet . Managing the minis bar of the rooms as well as the VIP treatments . Relay and prepare food and beverage orders using safe food handling techniques . Conduct daily inventory checks and restocked to maintain optimal inventory needs . Build professional relationships with guests and provide good customer service ETC

Practical Applications in various departments

- Hôtellerie - Restauration3 months of Practical Application at the hotel Le Paza Brussels, as Hotel Assitant manger, Housekeeping Floor Supervisor and Front office agent. Having had the opportunity to work in the different departments of the hotel, I had as main responsibility to assist and support my supervisors in their tasks, daily responsibilities and functions. These practical applications have allowed me to experience the different departments of the hotel and be in contact with everything related, participate in the daily activities, with the ultimate goal of having a global and more general overview of thes specific departments , its importance within a hotel, its operation, structure, organization etc

Assistant Concierge Manager

- Hôtellerie - RestaurationA 6 months internship where I was given major responsibilities including: . Welcome and Take care of guests once arrived. Take care of their luggage and re-direct them for the Check IN/OUT process .Keep customers' luggage on request. .Assure the consistency and quality of the concierge team by : .Coordinating and supervising the concierge team, daily work, responsibilities, tasks, etc .Inform and keep customers update about the hotel's facilities, questions releated to Beijing (things to do, places to go, restaurants to eat etc) .Make dining and other reservations for clients, obtain tickets for events, be in touch with local travel agency . . Provide information about local features such as shopping, dining, nightlife, and recreational destinations .Make travel arrangements for sightseeing and other tours .Receive, store, and deliver luggage and mail. .Continuously ensure the well-being of guests within the hotel ETC

Practical Applications in various departments

- Hôtellerie - RestaurationA 3 months of practical application at the Hotel Bloom by Pandox, as Assistant Cost Control Manager, Housekeeping Floor Supervisor, Front Office ‘s Night audit agent Having had the opportunity to work in the different departments of the hotel, I had as main responsibility to assist and support my supervisors in their tasks, daily responsibilities and functions. These practical applications have allowed me to experience the different departments of the hotel and be in contact with everything related, participate in the daily activities, with the ultimate goal of having a global and more general overview of thes specific departments , its importance within a hotel, its operation, structure, organization etc.

Practical Applications in various departments

- Hôtellerie - Restauration2 months of practical application at the Renaissance Brussels hotel, as Chief Assistant, Housekeeping Floor Supervisor and Food and Beverage attendant and Kitchen porter. Having had the opportunity to work in the different departments of the hotel, I had as main responsibility to assist and support my supervisors in their tasks, daily responsibilities and functions. These practical applications have allowed me to experience the different departments of the hotel and be in contact with everything related, participate in the daily activities, with the ultimate goal of having a global and more general overview of thes specific departments , its importance within a hotel, its operation, structure, organization etc.

Assistant Housekeeping Floor Manager

- Hôtellerie - RestaurationA six months internship as Assistant Housekeeping Floor Manager, where I was given major responsibilities such as; . Take care and ensure the cleanliness of the rooms in the hotel, public spaces, corridors etc. . Ensure a consistency in the service and the respect of the hotel's standard. . Assist Housekeeping Manager with training requirements. . Work with the Front office regarding questions about rooms, guest arrivals etc . Manage guest requests, including VIP amenities and communicating them to the relevant team members . Be responsible for smooth operation of the floor assigned. . Check the occupied and departure rooms by giving special attention to guest needs. . Report maintenance issues to Maintenance/Engineering Department. . Make routine inspection of guest bedrooms . Assist other departments when necessary and maintain good working relationships. . Be aware of all room categories and amenities. . Supervise Room Attendants . Organize and facilitate the room making process. . Be responsible for the cleanliness of guest rooms, corridors, public areas of the hotel . Carry out lost and found procedures. . Make sure that every chamber maids do not miss anything to perform their job. . Manage morning arrivals (crews), prepare the VIP rooms. . Provide clients with bathrobes, sleepers, etc. upon request

3 months of practical application in various departments

- Hôtellerie - Restauration3 months of practical application at Hilton Brussels City, as Food & Beverage attendant, Assistant IT manager, Housekeeping floor supervisor & Chef assistant. Having had the opportunity to work in the different departments of the hotel, I had as main responsibility to assist and support my supervisors in their tasks, daily responsibilities and functions. These practical applications have allowed me to experience the different departments of the hotel and be in contact with everything related, participate in the daily activities, with the ultimate goal of having a global and more general overview of thes specific departments , its importance within a hotel, its operation, structure, organization etc

Formations

Vatel International Business School Hospitality And Tourism Management, Mauritius

2016 - 2017 MauritiusHôtellerie - Restauration, Gestion de projet / Produit, Achats, Ventes, RH / Formation, Administration, Direction d'entreprise, Community Management, Marketing, Comptabilité / Contrôle de gestion, Juridique, Développement informatique, Chimie / Biologie / Agronomie, Conception / Génie civil / Génie industriel, Conception / Génie civil / Génie industriel, Conseil, Enseignement, Services à la personne

Vatel International Business School Hospitality And Tourism Management, Brussels

2012 - 2016 Brussels, Belgium, BrusselsAchats, Ventes, RH / Formation, Administration, Gestion de projet / Produit, Direction d'entreprise, Hôtellerie - Restauration, Marketing, Juridique, Développement informatique

Mes qualités

Curieux·se
Persévérant·e
Flexible
Réactif·ve

Langues parlées

  • Français

    Langue maternelle

  • Anglais

    Professionnel

  • Espagnol

    Notions

Mes souhaits

Avant mes 30 ans

To open my own, unique, trendy, and young 4 star Boutique hotel in DRC...

Ma présence sur internet

Faire de chaque avenir une réussite.
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