Szigetvari Peter - WIZBII Szigetvari Peter a publié son profil professionnel sur WIZBII. S P

Szigetvari Peter

46 ans • Monor

Résumé

A self-assured, influential, highly adaptable and experienced Business Continuity Manager, IT Compliance Specialist, business and team leader, with developed IT and technologies expertise. Senior Project Manager specialising in Business Resilience related program and projects. Far-reaching and diverse knowledge across a broad range of client types and backgrounds; and in-depth understanding of a range of detailed business principles and practices. PMI (PMP)-qualified and Business Continuity Institute-certified consultant.

Compétences

Displays An Exemplary Value SystemSpecialist In Commercial Overview And Profitability Levers Whilst Retaining A Client Or Corporate PerspectiveConfident And Assured In The Delivery Of Proposals And Presentations To A Technical Or Non-technical AudienceTechnologies Process And Re-engineering Tactician, Balancing Profit With End ResultSpecialist In Several Domain Of OCEG,s Principled Performance ModelDemonstrated Ability To Co-ordinate And Control The Full Lifecycle Of Customer Critical CasesInformation Security, Supply Chain Resilience, Business ContinuityExperienced And Assiduous NegotiatorTraining Expertise: ISO 22301; Crisis Management; Basics Of Business Continuity Management; BCM For ICT Professionals; Information Security Management; Business Improvement, Project ManagementAlive-ITRSA Archer EGRC

Expériences

Business and IT Service Continuity Management Consultant

- Gestion de projet / ProduitResponsibilities • Implemented the Business and IT Service Continuity Management framework across two operational sites and four data centres: a 40 service and 100 network-location environment. Set all on ISO 22301, ISO 27031 and ITIL V3 basis • Integrated the continuity frameworks with ITIL's Service Design phase Achievements • Established and raised Business Continuity and security culture and awareness • Set up process interface amongst asset, configuration, change, incident and project management • Foundation of the framework of resilinece supply chain (IT Service providers, goods suppliers) • Foundation of documentation management system • Designed and implemanted backup strategy and associated processes

BusinessContinuity Managment consultant

- Gestion de projet / ProduitProjects Lufthansa Systems (https://www.lhsystems.com/) • Co-ordinated BCM implementation according to BS 25999: included policy development, business impact analysis, risk assessment, strategy, crisis organization, BCP, DR, incident response plan and crisis communication plan development, • Provided improvement strategies’ development and evaluation in two datacentre environments using ISO 27001 Controlled associated certification preparation and pre-audit. Lufthansa Systems Achievements • Gained strategic management support for resilliencey and security • Introduced new management tools and technics that enable cooperation amongst isolated management fields bpost International (Belgian Post) (http://www.bpost.be/en/) • Accountable for developing and implementing the ITSCM data-model and continuity plan automation using the BCM/ITSCM framework software Achievements • Radical reduction of human intervention into the continuity related preparation and maintenance activity • Increased efficiency on the field of human resource and IT resource change management • Reduced man made errors CEMEX Shared Service Centre LLC. (http://www.cemex.hu/) • Prepared the business for BS 25999 certification: involved 3 years’ continuous management including whole-of-site tests, ensuring continuous improvement to fulfil all-business requirement Achievements • Eliminated single point of failure • Improved service quality • Increased infrastructural and organizational resillience • Reduced process and IT service downtime using FMEA methodology • Embedded security, continuity and risk awareness into the organization's culture CEMEX B.S.A. de C.V. (http://www.cemex.com/) • Carried out full BIA, BCP/DRP review, standardization and walk-thought tests Achievements • Handed over tailor made tools and technics according to the international best practice to carrie out the control activities without external professional support Aegon (http://www.aegon.com/Home/) • Set up and co-ordinated a full BCM lifecycle implementation including all stages of ISO 22301 Achievements • Fault tolerant operation of the customer management center that represents the most critical unit in Aegon • Fulfiled financial authority's (http://english.mnb.hu/) external audit MKB Bank Zrt. (https://www.mkb.hu/) • Organised and carried out a full IT architecture redesign of customer front-end application Achievements • Delivered mid-term development road-map that enables the organization to achieve their business goals GE Money (http://www.budapestbank.hu/) • Conducted gap analysis of ISO 22301 and ISO 27031 legal and regulatory requirements: included SOX, FFIEC, elimination of BIA and BCP/DRP deficiency, quality assurance of the test preparation and management of DR test of 50 critical IT applications Achievements • Harmonized cooperation between the business and support functions • Presented professional status quo and executed improvement plan

IT Operations Manager

- Gestion de projet / ProduitResponsibilities Local • Managed the second level IT support team (3 subordinates) • Maintained vendor contracts, budgets, SLAs and OLAs • Controlled all key supplier relationships • Controlled all ongoing risk and performance management • Developed and maintained vendor management policy Implemented the operation of the BCM as its Head Responsibilities Regional • Was Regional Problem Manager in the Eastern European region. Acted as core architect and telecommunications expert in the Global Telecommunication Team Projects • Co-ordinated call Centre IVR standardization for the Global Shared Service Centre in Budapest. • Telco and video conferencing improvement: included fault tolerant infrastructure and desktop integration • Co-ordinated all IT service transition from EMEA and APAC region to the Global Shared Service Centre • Implemented and managed the BCM as its Head.

Regional IT Manager

- Gestion de projet / ProduitResponsibilities Regional • Managed the local and remote staff (7 subordinates) across 3 countries • Managed both 1st and 2nd level service desk in a 1500 FTE, 4 location environment • Worked to continuously update and test the disaster recovery plan • Participated, along with EMEA Headquarter, in the global process improvement and MPLS data network workgroup Achievements • 40 percent cost saving on IT operation budget by contract renegotiation and resource reconsolidation • Implemented 140 FTE Contact Center site below budget on schedule • Developed the ITIL funds for 1st and 2nd level service desk

Chief System Support Enineer

- Conception / Génie civil / Génie industriel• Prepared the technical background to facilitate all presales and commercial offers • Installed CRM solutions: integrated the installed solution into the IT environments • Provided all service management, technical support and development of the installed systems. • Managed the multi-vendor and international system integration projects.

Formations

University of Miskolc

2000 - 2004 Miskolc, MagyarországInfra / Réseaux / Télécoms, Développement informatique

Langues parlées

  • Anglais

    Professionnel

  • Allemand

    Intermédiaire

  • Hongrois

    Langue maternelle

Expériences Extra Professionnelles

Business Continuity Management Consultant

European Commission
-

Business and IT Service Continuity Management Consultant at European Commission Responsibilities • Implemented the Business and IT Service Continuity Management framework across two operational sites and four data centres: a 40 service and 100 network-location environment. Set all on ISO 22301, ISO 27031 and ITIL V3 basis • Integrated the continuity frameworks with ITIL's Service Design phase Achievements • Established and raised Business Continuity and security culture and awareness • Set up process interface amongst asset, configuration, change, incident and project management • Foundation of the framework of resilinece supply chain (IT Service providers, goods suppliers) • Foundation of documentation management system • Designed and implemanted backup strategy and associated processes • Zero non-compliance internal audit result

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