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Luca Lo Franco

41 ans • Rome

Résumé

Graduated and experienced in the Logistics and Finance. Multiyear job experience in the Finance AR/AP department of a Shared Cervice Center in the Medical devices Industry which complete the significant experience in the Freight Forwarding Industry. I am a hard worker, quick learner and easy going person. I have an outgoing personality which makes me fit well within any working environment. I am Highly proficient in SAP, MS Excel, MS Dynamics Navision. and Oracle. Fluency in both Italian and English.

Expériences

AR Analyst

- MaintenantComptabilité / Contrôle de gestion• Entities: Major EMEA entities; • Keep track on invoices that are outstanding; • Offer assistance on matters involving application on cash; • Monitor cash which are unapplied; • Offer refunds to customers; • Make internal research on authenticities of payments; • Investigate payments which are unidentified, lost, or not accepted at the point of payment; • Respond to trends on cash which are unapplied; • Responsible for reconciling and reporting accounts; • Handle improvement plans in the application process of cash; • Monitor keeping of records, documentation, and book keeping; • Offer support and advice to other accounting departments; • Oracle ERP System.

Bank and Cash Administrator

- Comptabilité / Contrôle de gestion• Entities: UK and Italy; • Completion of the bank reconciliations within the month end set deadlines; • Allocating incoming and outgoing payment. • Assist both Receivables and Payables team with any query. • Posting of transactions and investigation of any payments made without remittances; • Posting of journals for inter-company transfers and bank charges; • Ensuring that cheques received are identified and posted; • Recording of payments taken by the sites, posting adjustments when necessary; • Administration of transfers between different departments accounts ensuring that payments received into the accounts are allocated promptly; • Working from Excel reports and paper remittances, posting payments individually to client accounts; • Ensuring that payments are posted accurately and within the set deadlines; • Reformatting of electronic remittances using excel. • Downloading the bank statement on a daily basis with uploading of the same into SAP. • Managing of the Bank receipts for automated incoming payments; • Cash receipts allocated in a timely manner; • SAP ERP System.

Credit Analyst

- Comptabilité / Contrôle de gestion• Entities: Italy, France; • Provide assistance with Month End closure, Financial and Functional Reporting; • Build business relationship with Customers and sales organisation in the assigned portfolio. This includes: -management of escalated issues; -correspondence with customers and managing inquiries; • Contact customers for payment of past due invoices and document the results; • Respond to customer requests relating to invoices; • Interact with the sales organisation, order management, distribution and returns processing to drive customer disputes to resolution; • Ensure Cash application is accurate – examine remittance advice; • Participate in process improvement to enhance customer satisfaction; • SAP ERP System.

Finance Administrator

- Comptabilité / Contrôle de gestion• Entities: Italy, Distributors (Middle East, Portugal); • Provide assistance with Month End closure, Financial and Functional Reporting; • Ensuring that all incoming cash on daily basis is accurately posted to customer accounts; • Credit Control for the all assigned Customers; • Liaising with IT and other members of the reporting team, to help create efficient reporting • Systems, including data validation and investigation of technical issues; • Ensuring that Cook Medical revenue bank accounts are reconciled on a monthly basis whilst • Ensuring that all unreconciled items are followed up in a timely fashion; • Collecting activity by phone/e-mail on the most critical accounts base in accordance with Customers Days Sale Outstanding (DSO); • Provide to Customer all the necessary documentation in order to facilitate the customer payment; • Dealing with Orders Department and Sales Dept. to solve customers’ billing issues; • Attending to periodic meetings with Finance Manager providing updates on Customers’ Accounts through SAP Business Objects Reports and Excel files; • Negotiate Discounts and Payment plans to propose to the Customers; • Suggests most critical accounts for pre-payment avoiding the growth of the debt; • Collaborate with Business Intelligence Team, providing reports for the AR side; • Delivery of accurate and timely resolution to escalated queries; • Ensuring that strong controls are operating within the team and quarterly reporting on same; • Participation in Payment, Credit Control and E-Invoicing projects and Process improvement initiatives as required; • Continuously seek new knowledge and technologies. • MS Dynamic NAV ERP System • I developed a new collection system that reduced Days Sales Outstanding due from customers, and upgraded the existing systems which improved processes and doubled efficiencies within the department; • I became the banchmark for the AR in the Italian department; • I organized training for new hired employee in the AR department;

Claims Analyst

- Ventes• Review information provided decide admissibility of claim and process the claim immediately in the most appropriate manner; • Liaise with the clients, colleagues, Senior Associates, Manager to clarify the admissibility of claims where policy wording is unclear; • Evaluate medical information provided by telephone callers, identify pre-existing medical conditions and reject claims if appropriate; • Notify customers of decisions on claims at the earliest opportunity; • Identify issues requiring action by the Business Centre Manager (claims over floor limits, areas where policy terms & conditions are unclear etc.) and recommend action; • Provide support for other Operational areas as required; • Ensure compliance with all relevant regulations; • Participate in and support process improvement and Quality initiatives; • Receive and respond to incoming calls from customers and clients and resolve all queries satisfactorily. Follow up on all issues that cannot be resolved immediately; • Evaluate information provided by customers/clients and seek extra information from both if necessary. • Oracle ERP System. I have been chosen as main Claim processor for General Electric Customer. As for the big importance of the Customer the Company gave me this responsibility which I accepted and I performed successfully.

Import/Export Coordinator

- Logistique• Investigating and planning the most appropriate route for a shipment, taking account of the perishable or hazardous nature of the goods, cost, transit time and security; • Arranging appropriate packing, taking account of climate, terrain, weight, nature of goods and cost, and the delivery and warehousing of goods at their final destination; • Skilled in the DGR Shipments, • Negotiating contracts, transportation and handling costs; • Obtaining, checking and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with other countries' regulations and fiscal regimes; • Offering consolidation services by air, sea and road, ensuring cost-effective and secure solutions to small shippers who have insufficient cargo to require their own dedicated units; • Arranging insurance and assisting the client in the event of a claim; • Offering tailored IT solutions and electronic data interchange (EDI) connections; • Arranging payment of freight and other charges or collection of payment on behalf of the client; • Arranging air transport for urgent and high-value freight and managing the risk door to door; • Acting as broker in customs negotiations worldwide to guide the freight efficiently through complex procedures; • Dealing with special arrangements for transporting delicate cargoes, such as livestock, food and medical supplies; • Arranging courier and specialist hand-carry services; • Maintaining communication and control through all phases of the journey, including the production of management reports and statistical and unit cost analysis; • Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight. I developed myself the Web Based Shipment Request platform. An online system to allow the Company to receive Shipment requests directly from their website. This job brought to the business a significant increase of new Customers improving the visibility of the Company and the speed of the processes.

Formations

Guglielmo Marconi University Of Rome

2007 - 2010 Rome, Italy, RomeConseil

Mes qualités

Flexible
Esprit d'analyse
Persévérant·e
Communicant·e

Langues parlées

  • Anglais

    Professionnel

  • Italien

    Langue maternelle

Faire de chaque avenir une réussite.
  • Annuaire emplois
  • Annuaire entreprises
  • Événements
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